Accessibility Statement

At toysrus.com, we prioritize creating a digital environment that is accessible and inclusive for all users, recognizing that everyone should be able to interact with our website comfortably and effectively. We strive to ensure that visitors of all abilities, including those using assistive technologies such as screen readers, magnification tools, voice recognition software, or keyboard-only navigation, can access and engage with our content without barriers. Our goal is to make the online experience straightforward, clear, and usable for everyone, reflecting a broader commitment to equity and digital inclusion.

To achieve this, toysrus.com collaborates with AudioEye, an independent accessibility provider, to evaluate and enhance our website’s performance. AudioEye uses a combination of automated tools, expert assessments, and, when appropriate, hands-on user testing with individuals with disabilities to identify potential accessibility challenges. Feedback from these evaluations is used to recommend improvements, address issues, and refine solutions over time. This ongoing process ensures that our website evolves to meet current accessibility standards and real-world usage needs.

Through this partnership, toysrus.com participates in AudioEye’s certification program, which demonstrates a commitment to accessible digital experiences. The certification reflects efforts to comply with the Web Content Accessibility Guidelines (WCAG) version 2.2 at the AA level, combining automated testing, expert review, and user input. These standards provide a structured framework for creating websites that are navigable, understandable, and usable for people with diverse abilities, supporting both functional accessibility and overall usability.

Testing covers commonly used desktop browsers, including the latest versions and two prior releases, as well as widely adopted assistive technologies such as JAWS, NVDA, and VoiceOver. Magnification tools, speech recognition systems, and keyboard navigation options are also included to ensure that enhancements are effective for users who rely on these solutions. By integrating these technologies into our evaluation process, we can address real-world scenarios and create a website that supports a broad range of accessibility needs.

Accessibility at toysrus.com is guided by internationally recognized best practices, emphasizing that this is an ongoing commitment rather than a one-time task. We encourage users to provide feedback whenever they encounter difficulties or barriers. AudioEye’s accessibility help desk allows visitors to report issues, customize visual and functional settings, and navigate content more efficiently. An accessibility icon on each page enables easy access to these tools, empowering users to adjust the website according to their preferences and requirements.

While toysrus.com may include links or integrations with external platforms, such as social media or mapping services, these third-party sites may have different accessibility practices. We aim to partner with accessible services when possible but cannot ensure or correct accessibility issues on external websites.

By continuously reviewing our site, collaborating with accessibility specialists, and responding to user input, toysrus.com is committed to maintaining an online space that is welcoming, usable, and inclusive for all visitors. Our efforts reflect a dedication to creating a digital environment that supports equitable access and meaningful engagement.